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五大工具的整合应用

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五大工具的整合应用

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培训对象

质量、技术、生产等相关管理人员及工程师

课程目标

质量、技术、生产等相关管理人员及工程师

费用说明

课程详细介绍
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课程大纲:

Curriculum

outline:



 

 

 



 

 <Advanced Product Quality Planning and

 control plan >  课程大纲(第2版)

 



 

 主题/目标

 Theme/objective

 

 

 讲 师

 lecturer

 

 

 学 员

 students

 



 

 课程导入

 Curriculum import

 

 

 问题提出与小组组建

 Problem raising and team

 building

 

 

 自我介绍/分组

 Introduce yourself/group

 



 

 培训目标及要求

 Training objectives and

 requirements

 



 

 APQP基础知识

 Basic knowledge of APQP

 

 

  质量从哪里来?

 Where does the mass come

 from?

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

  APQP的本质

 The essence of the APQP

 



 

  APQP的关键问题

 The key issue with APQP

 



 

  APQP的成功法则

 APQP's rules for success

 



 

  项目开发主流程及关键节点

 Main process and key nodes

 of project development

 



 

 第一阶段:计划与确定项目

 Phase 1: planning and identifying

 projects

 

 

 立项阶段必须解决的三大问题

 Three major problems must be solved in the project

 establishment stage

 

 

 

 顾客呼声与内外部输入

 Customer voice with internal

 and external input

 

 

 

 



 

 制造可行性评估

 Manufacturing feasibility

 assessment

 

 

 

 



 

 三大目标、三大初始条件及保证计划

 Three objectives, three initial

 conditions and assurance plans

 

 

 

 



 

 三大问题剖析及整合性思考

 Three problems analysis and

 integration thinking

 

 

 

 



 

 第二阶段:产品设计与开发

 Stage 2: product design and

 development

 

 

 产品设计的基本问题

 Basic issues in product

 design

 

 

 功能与结构设计

 Functional and structural

 design

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 尺寸与公差设计

 Dimension and tolerance

 design

 



 

 材料与配方设计

 Material and formula design

 



 

 产品设计要考虑的三个方面

 There are three aspects to

 consider in product design

 

 

 DFMEA

 



 

 DFA/M

 



 

 关键产品特性确定

 Identification of key

 product characteristics

 



 

 设计评审、验证与确认的策划与实施

 Planning and implementation

 of design review, verification and validation

 

 

 三者的区别与联系

 The difference and

 connection of the three

 



 

 开发DVP

 The development of DVP

 



 

  硬件设施的同步考虑

 Synchronization

 considerations for hardware facilities

 

 

 (新)设施设备清单

 List of (new) facilities and

 equipment

 



 

 (新)工装/检具清单

 (new) tooling/fixture list

 



 

 供应商的同步开发

 Synchronous development of suppliers

 

 

 从BOM到选点

 From BOM to select point

 



 

 第三阶段:过程设计与开发

 Stage 3: process design and

 development

 

 

 过程设计:5M的通盘考量

 Process design: 5M overall consideration

 

 

 layout设计与评估

 Layout design and evaluation

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 过程FMEA与过程系统风险

 Process FMEA and process

 system risk

 

 

 过程流程图

 Process flow chart

 



 

 特殊特性矩阵

 Special characteristic

 matrix

 



 

 过程FMEA

 Process FMEA

 



 

 关键控制特性

 Key control characteristic

 



 

 工艺改善计划实施与评估

 Implement and evaluate

 process improvement plan

 



 

 OTS样件与有效生产控制计划

 OTS sample and effective

 production control plan

 



 

 制造与检验规范的策划与实施

 Planning and implementation

 of manufacturing and inspection specifications

 



 

 包装标准与物流策划

 Packaging standards and

 logistics planning

 



 

 第四阶段:产品和过程确认

 Stage 4: product and process

 validation

 

 

 有效生产的策划与实施

 Effective production

 planning and implementation

 

 

 

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 如何通过有效生产验证

 How to pass effective

 production verification

 

 

 过程能力  

 Process capability

 



 

 测量系统  

 Measurement system

 



 

 生产节拍

 Production of the beat

 



 

 质量目标

 Quality objectives

 



 

 设计目标

 Design goals

 



 

 可靠性目标

 Reliability target

 



 

 包装规范

 Packing specification

 



 

 作业指导书

 Operating instruction

 



 

 先期策划总结与量产控制计划

 Advance planning summary and

 mass production control plan

 

 

 

 



 

 案例研究4

 Case study 4

 



 

 第五阶段:反馈、评定和纠正措施

 Stage 5: feedback,

 evaluation and corrective actions

 

 

 初期流动管理与早期遏制

 Early flow management and

 early containment

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 制造过程审核与持续改进

 Manufacturing process audit

 and continuous improvement

 

 

 普通原因的研究与过程能力提升

 Common cause research and process capability improvement

 



 

 制造过程审核与流程改进

 Manufacturing process audit and process improvement

 



 

  顾客反馈的快速响应

 Quick response to customer feedback

 



 

 课程小结:

 Curriculum summary:

 

 

 PDCA循环与同步技术的应用

 Application of PDCA cycle

 and synchronization technology

 



 

 内容小结

 Contents summary

 

 

 课程回顾

 Curriculum review

 



 

 回答学员问题及疑点澄清

 Answer questions and

 clarification

 



 

 课程应用

 Curriculum application

 

 

 辅导学员制订培训后的APQP改善计划

 Coach trainees to develop

 APQP improvement plan after training

 

 

 制订培训后的应用计划

 Make application plan after

 training

 



 

 应用过程中可能出现的问题及解决途径

 Possible problems and

 solutions in the application process

 



 

 

 



 

 <FMEA>培训大纲(最新草案版)

 <FMEA>training outline (latest draft version)

 



 

 主题/目标

 Theme/objective

 

 

 讲 师

 lecture

 

 

 学 员

 students

 



 

 FMEA概述

 FMEA overview

 

 

 FMEA起源

 FMEA origin

 

 

 FMEA哲学

 FMEA philosophy

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 FMEA起源及推广

 FMEA origin and promotion

 



 

 FMEA框架

 FMEA framework

 

 

 FMEA基本格式及其最新变化

 FMEA basic format and its

 latest changes

 



 

 DFMEA简介

 

 

 DFMEA应用时机

 DFMEA application timing

 

 

 设计开发三种情形对比

 Design and development of three cases of comparison

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 基本步骤

 Basic steps

 

 

 新版DFMEA六步法

 New DFMEA six-step method

 



 

 案例简析

 Case analysis

 

 

 新版DFMEA简要剖析

 New DFMEA brief analysis

 



 

 PFMEA

 



 

 启动   FMEA      

 之旅

 Start a FMEA tour

 

 

 定义范围

 Define the scope

 

 

 定义范围

 Define the scope

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 常见缺陷归纳

 Induction of common defects

 



 

 结构分析

 Structure analysis

 

 

 工艺流程图

 Process flow chart

 



 

 功能分析

 Functional analysis

 

 

 产品/过程特性矩阵分析

 Product/process

 characteristics matrix analysis

 

 

 

 



 

 失效分析

 Failure analysis

 

 

 失效模式分析

 Failure mode analysis

 

 

 失效模式定义

 Failure mode definition

 

 

 

 



 

 失效模式讨论

 Failure mode discussion

 



 

 失效后果分析

 Failure consequence analysis

 

 

 产品失效的外部风险

 External risk of product

 failure

 

 

 

 



 

 产品失效的内部风险

 Internal risk of product

 failure

 

 

 

 



 

 失效起因分析

 Failure cause analysis

 

 

 失效起因分析方法与深度

 Failure cause analysis

 method and depth

 

 

 

 



 

 小组讨论- 失效起因

 Panel discussion - causes of

 failure

 



 

 风险分析(1)

 Risk analysis (1)

 

 

 预防

 Prevention

 

 

 

 什么是预防

 What is prevention

 

 

 

 



 

 常见的问题预防方式

 Common ways to prevent

 problems

 

 

 

 



 

 小组练习:所选产品/过程之预防方法

 Group exercise: preventive

 measures for selected products/processes

 



 

 探测

 Detection

 

 

 什么是探测

 What is detection

 

 

 

 



 

 常见的问题探测方式

 Common problem detection

 methods

 

 

 

 



 

 小组练习:所选产品/过程之探测方法

 Group exercise: detection

 methods for selected products/processes

 



 

 风险分析(1)

 Risk analysis (1)

 

 

 严重度(S)评估

 Severity (S) assessment

 

 

 FMEA所推荐之严重度评分表

 FMEA recommended severity

 rating form

 

 

 

 



 

 小组练习:严重度评价

 Group exercise: severity

 evaluation

 



 

 延伸-严重度与关键特性之关联

 Extension - correlation

 between severity and key characteristics

 

 

 

 



 

 频度(O)评估

 Frequency (O) evaluation

 

 

 FMEA所推荐之频度评分表

 FMEA recommended frequency

 rating form

 

 

 

 



 

 小组练习:频度评价

 Group exercise: frequency

 evaluation

 

 

 

 



 

 

 

 

 延伸-频度与PPM及CPK之关联

 Extension - association of

 frequency with PPM and CPK

 

 

 

 



 

 探测度(D)评价

 Detection (D) evaluation

 

 

 FMEA推荐探测度评分表之深度解析

 Depth analysis of FMEA

 recommended probe rating scale

 

 

 

 



 

 小组练习:探测度评价

 Group exercise: detection

 evaluation

 

 

 

 



 

 优化改进

 Optimization to improve

 

 

 确定改进顺序

 Determine improvement

 sequence

 

 

 两大基本原则

 Two basic principles

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 确定改进方案

 Determine improvement plan

 

 

 改进方向探讨

 Discussion on improvement

 direction

 



 

 改进方案确定

 Determination of improvement

 plan

 



 

 评估改进效果

 Evaluate the improvement

 effect

 

 

 改进效果追踪

 Improvement effect tracking

 



 

 RPN之重新计算

 Recalculation of RPN

 



 

 小组练习:如何降低过程风险

 Group exercise: how to

 reduce process risk

 



 

 课程小结

 Curriculum summary

 

 

 内容小结

 Contents summary

 

 

 课程回顾

 Curriculum review

 



 

 回答学员问题及疑点澄清

 Answer questions and

 clarification

 



 

 课程应用

 Course application

 

 

 辅导学员制订培训后的FMEA推广计划

 Coach trainees to make

 promotion plan of FMEA after training

 

 

 制订培训后的应用计划

 Make application plan after

 training

 



 

 应用过程中可能出现的问题及解决途径

 Possible problems and

 solutions in the application process

 




 

 

 

 

 

 







 

 <Measurement Systems Analysis>培训大纲(第4版)

 <Measurement Systems

 Analysis>Training framework (4th edition)

 



 

 主题/目标

 Theme/objective

 

 

 讲 师

 lecture

 

 

 学 员

 students

 



 

 测量系统与测量误差

 Measurement system and

 measurement error

 

 

 测量系统

 Measurement system

 

 

 测量过程与测量系统

 Measuring process and

 measuring system

 

 

 讨论/分析公司主要测量仪器所构成的测量系统及常见问题

 Discuss/analyze the

 measuring system and common problems of the company's main measuring

 instruments

 



 

 测量系统变差

 The measuring system goes

 bad

 

 

 测量过程变差来源

 Source of variation in measurement process

 



 

 测量误差的来源

 Source of measurement error

 



 

 测量系统变差对过程决策的影响

 Measure the effect of system variation on process decision

 making

 



 

 过程变差剖析

 Process variation analysis

 



 

 案例研究1

 Case study 1

 



 

 测量系统的统计特性

 Statistical characteristics

 of measurement systems

 

 

 测量仪器分辨率

 Resolution of measuring

 instrument

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 测量系统的位置变差与宽度变差

 The position variation and

 width variation of the measuring system

 



 

 测量系统五性

 Five characteristics of

 measuring system

 

 

 偏倚(Bias)

 



 

 稳定性(Stability)

 



 

 线性(Linearity)

 



 

 重复性(Repeatability)

 



 

 再现性(Reproducibility)

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 测量系统分析策划

 Measurement system analysis

 and planning

 

 

 分析时机与前期准备

 Analyze timing and

 preparation

 

 

 测量系统研究的准备

 Preparation of measurement

 system research

 



 

 测量系统分析的两个阶段

 Two stages of measurement

 system analysis

 



 

 什么时候需要分析测量系统?

 When does the measurement

 system need to be analyzed?

 



 

 选用适当方法

 Use appropriate methods

 

 

 MSA方法分类与选用

 Classification and selection

 of MSA method

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 计量型测量系统研究

 Research on metrological

 measurement system

 

 

 确定测量系统偏倚的独立样本法

 Independent sample method

 for determining measurement system bias

 

 

 偏倚分析指南

 Guidelines for bias analysis

 



 

 偏倚分析的MINITAB/EXCEL应用

 Bias analysis using

 MINITAB/EXCEL

 



 

 偏倚产生的原因分析

 Analysis of the causes of

 bias

 



 

 案例研究2

 Case study 2

 



 

 确定测量系统线性

 Determine the linearity of

 the measurement system

 

 

 线性分析指南

 Linear analysis guide

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 线性分析的MINITAB/EXCEL应用

 Application of MINITAB/EXCEL

 for linear analysis

 



 

 非线性产生的原因分析

 Cause analysis of

 nonlinearity

 



 

 确定测量系统稳定性

 Determine the stability of

 the measurement system

 

 

 稳定性分析指南

 Stability analysis guide

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 稳定性分析的MINITAB/EXCEL应用

 Stability analysis of

 MINITAB/EXCEL application

 



 

 不稳定性产生的原因分析

 Cause analysis of

 instability

 



 

 确定测量系统重复性&再现性(R&R)

 Determination of

 repeatability & reproducibility of measurement system (R&R)

 

 

 R&R分析指南

 R&R analysis guide

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 R&R分析的MINITAB/EXCEL应用

 Application of R&R

 analysis in MINITAB/EXCEL

 



 

 重复性/再现性偏大的原因分析

 Cause analysis of high

 repeatability/reproducibility

 



 

 案例研究

 Case study

 



 

 计数型测量系统研究

 Research on counter

 measurement system

 

 

 假设检验分析-交叉表方法

 Hypothesis test analysis -

 cross table method

 

 

 交叉表方法指南

 Cross table method guide

 

 

 提问

 Ask questions

 



 

 交叉表方法分析的MINITAB/EXCEL应用

 Cross table method analysis

 of the application of MINITAB/EXCEL

 



 

 课程小结

 Curriculum summary

 

 

 内容小结

 Contents summary

 

 

 培训内容回顾及案例点评

 Training content review and

 case review

 



 

 回答学员问题及疑点澄清

 Answer questions and

 clarification

 






 

 <Statistical Process Control >培训大纲(第2版)

 <Statistical Process

 Control >Training outline (2nd edition)

 



 

 主题/目标

 Theme/objective

 

 

 讲 师

 lecture

 

 

 学 员

 students

 



 

 基础知识

 Basic knowledge

 

 

 

 变差及其来源

 Variation and its source

 

 

 什么是变差

 What is variation

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 变差之主要来源

 The main source of variation

 



 

 均方根定律

 Root mean square law

 



 

 变差与正态分布

 Variation and normal

 distribution

 

 

 正态分布之特点与判定方法

 Characteristics and

 determination methods of normal distribution

 



 

 普通原因与特殊原因

 Common cause and special

 cause

 

 

 什么是产生变差的普通原因

 What are the common causes of deterioration

 



 

 什么是产生变差的特殊原因

 What are the specific causes of variation

 



 

 普通原因与特殊原因之判定方法

 Determination of common and special causes

 



 

 小组练习:5M与两类原因之关联

 Group exercise :5M

 associated with two types of causes

 



 

 确定过程控制模式

 Identify process control

 patterns

 

 

 两类过程模式

 Two types of process

 patterns

 

 

 传统制造模式之特点与局限

 Characteristics and

 limitations of traditional manufacturing models

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 预防为主的SPC模式

 Prevention oriented SPC

 model

 



 

 SPC改善循环

 SPC improvement cycle

 

 

 4类过程的识别与转换

 4 types of process

 identification and transformation

 



 

 SPC应用循环-AMI

 SPC application cycle -AMI

 



 

 小组讨论-我们的过程模式及改善方向

 Group discussion - our

 process model and improvement direction

 



 

 过程失控判定

 Process loss of control

 determination

 

 

 知识准备

 Knowledge to prepare

 

 

 基本统计概念

 Basic statistical concept

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 正态分布与控制图

 Normal distribution and

 control graph

 



 

 控制图:两大类与两阶段

 Control diagrams: two

 categories and two phases

 



 

 常规控制图及其判异

 Routine control chart and

 its judgment

 

 

 常规控制图选用

 General control chart

 selection

 



 

 常规控制图制作与应用

 General control chart making

 and application

 



 

 常规控制图判异法则

 General control graph rule

 



 

 案例研究

 Case study

 



 

 过程能力分析

 Process capability analysis

 

 

 过程能力分析之常用指标

 Common indicators for

 process capability analysis

 

 

 CP/CPK

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 PP/PPK

 



 

 CM/CMK

 



 

 过程能力与PPM之换算

 Conversion of process

 capacity to PPM

 

 

 过程能力与西格玛水平

 Process capability and sigma

 level

 



 

 过程能力与PPM

 Process capability and PPM

 



 

 小组练习:CPK计算

 Group exercise :CPK

 calculation

 



 

 课程小结

 Curriculum summary

 

 

 内容小结

 Contents summary

 

 

 培训内容歌诀化记忆

 Training content to memorize

 songs

 

 

 

 



 

 回答学员问题及疑点澄清

 Answer questions and

 clarification

 






 

 <Production Part Approval Process >  课程大纲(第4版)

 <Production Part Approval

 Process > Syllabus (4th edition)

 



 

 主题/目标

  Theme/objectives

 

 

 讲 师

 lecture

 

 

 学 员

 students

 



 

 PPAP目的和意义

 Purpose and significance of

 PPAP

 

 

 a)                  

 关键定义  key definitions

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 b)  PPAP的目的  the purpose of the PPAP

 



 

 c)  PPAP适用对象  PPAP applies to objects

 



 

 d) PPAP流程图

 The flow chart of PPAP

 



 

 PPAP提交的时机及三类情况

 

 

 a) 必须提交

 Must submit

 



 

 b) 通知顾客

 Inform the customer

 



 

 c) 不必自找麻烦

 Don't look for trouble

 



 

  小组练习

 Group practice

 



 

  PPAP提交等级及主要内容

 PPAP submission level and

 main content

 

 

 PPAP提交等级确认-顾客-企业-供应商

 PPAP submits level

 confirmation - customer - enterprise - supplier

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 PPAP提交内容详解

 PPAP submission details

 

 

 可销售产品的设计记录

 Design records of marketable

 products

 

 

 

 



 

 —专利权的零部件/详细数据

 —Patented parts/details

 

 

 

 



 

 —所有其他零部件/详细数据

 —All other parts/details

 

 

 

 



 

 工程变更文件

 Engineering change document

 

 

 

 



 

 客户工程批准(如果需要)

 Customer engineering

 approval (if required)

 

 

 

 



 

 设计FMEA

 Design FMEA

 

 

 

 



 

 过程流程图

 Process flow chart

 

 

 

 



 

 过程FMEA

 Process FMEA

 

 

 

 



 

 控制计划

 The control plan

 

 

 

 



 

 测量系统分析

 Measurement system analysis

 

 

 

 



 

 全尺寸测量结果

 Full size measurement

 results

 

 

 

 



 

 材料、性能试验结果

 Material and performance

 test results

 

 

 

 



 

 初始过程研究

 Initial process study

 

 

 

 



 

 合格实验室文件

 Qualified laboratory

 documents

 

 

 

 



 

 外观件批准报告(AAR)(如需要)

 Exterior approval report

 (AAR) (if required)

 

 

 

 



 

 生产件样品

 Production sample

 

 

 

 



 

 标准样品

 Standard sample

 

 

 

 



 

 检查辅具

 Check the assistive devices

 

 

 

 



 

 符合顾客特殊要求的记录

 A record of meeting special

 customer requirements

 

 

 

 



 

 零件提交保证书(PSW)

 Parts submission guarantee

 (PSW)

 

 

 

 



 

 散装材料检查表

 

 Bulk material checklist

 

 

 

 



 

 

 

 

 案例研究

 Case study

 



 

 PPAP提交结果及处理

 PPAP submission results and

 processing

 

 

 a)                  

 完全批准,临时批准,拒收

 full approval, provisional approval and rejection

 

 

 提问及回答老师问题

 Ask and answer teacher's

 questions

 



 

 b)                

 完全批准后的实施要点

 implementation points upon full approval

 



 

 c)                  

 什么情况下可能会导致临时批准

  under what

 circumstances may provisional approval be granted

 



 

 d)                

 临时批准的紧急应对及注意事项

 Temporary approval of emergency response and precautions

 



 

 e)                  

 批准记录的保存及更新

 Approve record keeping and update

 



 

  课程小结:

 Curriculum summary

 

 

 PPAP与APQP之关联

 Association of PPAP and APQP

 

 

 

 



 

 内容小结

 Contents summary

 

 

 课程回顾

 Curriculum review

 

 

 

 



 

 回答学员问题及疑点澄清

 Answer questions and

 clarification

 

 

 

 



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