五大工具的整合应用
培训对象: 质量、技术、生产等相关管理人员及工程师
课程目标: 质量、技术、生产等相关管理人员及工程师
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课程大纲:
Curriculum
outline:
<Advanced Product Quality Planning and
control plan > 课程大纲(第2版)
主题/目标
Theme/objective
讲 师
lecturer
学 员
students
课程导入
Curriculum import
问题提出与小组组建
Problem raising and team
building
自我介绍/分组
Introduce yourself/group
培训目标及要求
Training objectives and
requirements
APQP基础知识
Basic knowledge of APQP
质量从哪里来?
Where does the mass come
from?
提问及回答老师问题
Ask and answer teacher's
questions
APQP的本质
The essence of the APQP
APQP的关键问题
The key issue with APQP
APQP的成功法则
APQP's rules for success
项目开发主流程及关键节点
Main process and key nodes
of project development
**阶段:计划与确定项目
Phase 1: planning and identifying
projects
立项阶段必须解决的三大问题
Three major problems must be solved in the project
establishment stage
顾客呼声与内外部输入
Customer voice with internal
and external input
制造可行性评估
Manufacturing feasibility
assessment
三大目标、三大初始条件及保证计划
Three objectives, three initial
conditions and assurance plans
三大问题剖析及整合性思考
Three problems analysis and
integration thinking
第二阶段:产品设计与开发
Stage 2: product design and
development
产品设计的基本问题
Basic issues in product
design
功能与结构设计
Functional and structural
design
提问及回答老师问题
Ask and answer teacher's
questions
尺寸与公差设计
Dimension and tolerance
design
材料与配方设计
Material and formula design
产品设计要考虑的三个方面
There are three aspects to
consider in product design
DFMEA
DFA/M
关键产品特性确定
Identification of key
product characteristics
设计评审、验证与确认的策划与实施
Planning and implementation
of design review, verification and validation
三者的区别与联系
The difference and
connection of the three
开发DVP
The development of DVP
硬件设施的同步考虑
Synchronization
considerations for hardware facilities
(新)设施设备清单
List of (new) facilities and
equipment
(新)工装/检具清单
(new) tooling/fixture list
供应商的同步开发
Synchronous development of suppliers
从BOM到选点
From BOM to select point
第三阶段:过程设计与开发
Stage 3: process design and
development
过程设计:5M的通盘考量
Process design: 5M overall consideration
layout设计与评估
Layout design and evaluation
提问及回答老师问题
Ask and answer teacher's
questions
过程FMEA与过程系统风险
Process FMEA and process
system risk
过程流程图
Process flow chart
特殊特性矩阵
Special characteristic
matrix
过程FMEA
Process FMEA
关键控制特性
Key control characteristic
工艺改善计划实施与评估
Implement and evaluate
process improvement plan
OTS样件与有效生产控制计划
OTS sample and effective
production control plan
制造与检验规范的策划与实施
Planning and implementation
of manufacturing and inspection specifications
包装标准与物流策划
Packaging standards and
logistics planning
第四阶段:产品和过程确认
Stage 4: product and process
validation
有效生产的策划与实施
Effective production
planning and implementation
提问及回答老师问题
Ask and answer teacher's
questions
如何**有效生产验证
How to pass effective
production verification
过程能力
Process capability
测量系统
Measurement system
生产节拍
Production of the beat
质量目标
Quality objectives
设计目标
Design goals
可靠性目标
Reliability target
包装规范
Packing specification
作业指导书
Operating instruction
先期策划总结与量产控制计划
Advance planning summary and
mass production control plan
案例研究4
Case study 4
第五阶段:反馈、评定和纠正措施
Stage 5: feedback,
evaluation and corrective actions
初期流动管理与早期遏制
Early flow management and
early containment
提问及回答老师问题
Ask and answer teacher's
questions
制造过程审核与持续改进
Manufacturing process audit
and continuous improvement
普通原因的研究与过程能力提升
Common cause research and process capability improvement
制造过程审核与流程改进
Manufacturing process audit and process improvement
顾客反馈的快速响应
Quick response to customer feedback
课程小结:
Curriculum summary:
PDCA循环与同步技术的应用
Application of PDCA cycle
and synchronization technology
内容小结
Contents summary
课程回顾
Curriculum review
回答学员问题及疑点澄清
Answer questions and
clarification
课程应用
Curriculum application
辅导学员制订培训后的APQP改善计划
Coach trainees to develop
APQP improvement plan after training
制订培训后的应用计划
Make application plan after
training
应用过程中可能出现的问题及解决途径
Possible problems and
solutions in the application process
<FMEA>培训大纲(**新草案版)
<FMEA>training outline (latest draft version)
主题/目标
Theme/objective
讲 师
lecture
学 员
students
FMEA概述
FMEA overview
FMEA起源
FMEA origin
FMEA哲学
FMEA philosophy
提问及回答老师问题
Ask and answer teacher's
questions
FMEA起源及推广
FMEA origin and promotion
FMEA框架
FMEA framework
FMEA基本格式及其**新变化
FMEA basic format and its
latest changes
DFMEA简介
DFMEA应用时机
DFMEA application timing
设计开发三种情形对比
Design and development of three cases of comparison
提问及回答老师问题
Ask and answer teacher's
questions
基本步骤
Basic steps
新版DFMEA六步法
New DFMEA six-step method
案例简析
Case analysis
新版DFMEA简要剖析
New DFMEA brief analysis
PFMEA
启动 FMEA
之旅
Start a FMEA tour
定义范围
Define the scope
定义范围
Define the scope
提问及回答老师问题
Ask and answer teacher's
questions
常见缺陷归纳
Induction of common defects
结构分析
Structure analysis
工艺流程图
Process flow chart
功能分析
Functional analysis
产品/过程特性矩阵分析
Product/process
characteristics matrix analysis
失效分析
Failure analysis
失效模式分析
Failure mode analysis
失效模式定义
Failure mode definition
失效模式讨论
Failure mode discussion
失效后果分析
Failure consequence analysis
产品失效的外部风险
External risk of product
failure
产品失效的内部风险
Internal risk of product
failure
失效起因分析
Failure cause analysis
失效起因分析方法与深度
Failure cause analysis
method and depth
小组讨论- 失效起因
Panel discussion - causes of
failure
风险分析(1)
Risk analysis (1)
预防
Prevention
什么是预防
What is prevention
常见的问题预防方式
Common ways to prevent
problems
小组练习:所选产品/过程之预防方法
Group exercise: preventive
measures for selected products/processes
探测
Detection
什么是探测
What is detection
常见的问题探测方式
Common problem detection
methods
小组练习:所选产品/过程之探测方法
Group exercise: detection
methods for selected products/processes
风险分析(1)
Risk analysis (1)
严重度(S)评估
Severity (S) assessment
FMEA所推荐之严重度评分表
FMEA recommended severity
rating form
小组练习:严重度评价
Group exercise: severity
evaluation
延伸-严重度与关键特性之关联
Extension - correlation
between severity and key characteristics
频度(O)评估
Frequency (O) evaluation
FMEA所推荐之频度评分表
FMEA recommended frequency
rating form
小组练习:频度评价
Group exercise: frequency
evaluation
延伸-频度与PPM及CPK之关联
Extension - association of
frequency with PPM and CPK
探测度(D)评价
Detection (D) evaluation
FMEA推荐探测度评分表之深度解析
Depth analysis of FMEA
recommended probe rating scale
小组练习:探测度评价
Group exercise: detection
evaluation
优化改进
Optimization to improve
确定改进顺序
Determine improvement
sequence
两大基本原则
Two basic principles
提问及回答老师问题
Ask and answer teacher's
questions
确定改进方案
Determine improvement plan
改进方向探讨
Discussion on improvement
direction
改进方案确定
Determination of improvement
plan
评估改进效果
Evaluate the improvement
effect
改进效果追踪
Improvement effect tracking
RPN之重新计算
Recalculation of RPN
小组练习:如何降低过程风险
Group exercise: how to
reduce process risk
课程小结
Curriculum summary
内容小结
Contents summary
课程回顾
Curriculum review
回答学员问题及疑点澄清
Answer questions and
clarification
课程应用
Course application
辅导学员制订培训后的FMEA推广计划
Coach trainees to make
promotion plan of FMEA after training
制订培训后的应用计划
Make application plan after
training
应用过程中可能出现的问题及解决途径
Possible problems and
solutions in the application process
<Measurement Systems Analysis>培训大纲(第4版)
<Measurement Systems
Analysis>Training framework (4th edition)
主题/目标
Theme/objective
讲 师
lecture
学 员
students
测量系统与测量误差
Measurement system and
measurement error
测量系统
Measurement system
测量过程与测量系统
Measuring process and
measuring system
讨论/分析公司主要测量仪器所构成的测量系统及常见问题
Discuss/analyze the
measuring system and common problems of the company's main measuring
instruments
测量系统变差
The measuring system goes
bad
测量过程变差来源
Source of variation in measurement process
测量误差的来源
Source of measurement error
测量系统变差对过程决策的影响
Measure the effect of system variation on process decision
making
过程变差剖析
Process variation analysis
案例研究1
Case study 1
测量系统的统计特性
Statistical characteristics
of measurement systems
测量仪器分辨率
Resolution of measuring
instrument
提问及回答老师问题
Ask and answer teacher's
questions
测量系统的位置变差与宽度变差
The position variation and
width variation of the measuring system
测量系统五性
Five characteristics of
measuring system
偏倚(Bias)
稳定性(Stability)
线性(Linearity)
重复性(Repeatability)
再现性(Reproducibility)
提问及回答老师问题
Ask and answer teacher's
questions
测量系统分析策划
Measurement system analysis
and planning
分析时机与前期准备
Analyze timing and
preparation
测量系统研究的准备
Preparation of measurement
system research
测量系统分析的两个阶段
Two stages of measurement
system analysis
什么时候需要分析测量系统?
When does the measurement
system need to be analyzed?
选用适当方法
Use appropriate methods
MSA方法分类与选用
Classification and selection
of MSA method
提问及回答老师问题
Ask and answer teacher's
questions
计量型测量系统研究
Research on metrological
measurement system
确定测量系统偏倚的独立样本法
Independent sample method
for determining measurement system bias
偏倚分析指南
Guidelines for bias analysis
偏倚分析的MINITAB/EXCEL应用
Bias analysis using
MINITAB/EXCEL
偏倚产生的原因分析
Analysis of the causes of
bias
案例研究2
Case study 2
确定测量系统线性
Determine the linearity of
the measurement system
线性分析指南
Linear analysis guide
提问及回答老师问题
Ask and answer teacher's
questions
线性分析的MINITAB/EXCEL应用
Application of MINITAB/EXCEL
for linear analysis
非线性产生的原因分析
Cause analysis of
nonlinearity
确定测量系统稳定性
Determine the stability of
the measurement system
稳定性分析指南
Stability analysis guide
提问及回答老师问题
Ask and answer teacher's
questions
稳定性分析的MINITAB/EXCEL应用
Stability analysis of
MINITAB/EXCEL application
不稳定性产生的原因分析
Cause analysis of
instability
确定测量系统重复性&再现性(R&R)
Determination of
repeatability & reproducibility of measurement system (R&R)
R&R分析指南
R&R analysis guide
提问及回答老师问题
Ask and answer teacher's
questions
R&R分析的MINITAB/EXCEL应用
Application of R&R
analysis in MINITAB/EXCEL
重复性/再现性偏大的原因分析
Cause analysis of high
repeatability/reproducibility
案例研究
Case study
计数型测量系统研究
Research on counter
measurement system
假设检验分析-交叉表方法
Hypothesis test analysis -
cross table method
交叉表方法指南
Cross table method guide
提问
Ask questions
交叉表方法分析的MINITAB/EXCEL应用
Cross table method analysis
of the application of MINITAB/EXCEL
课程小结
Curriculum summary
内容小结
Contents summary
培训内容回顾及案例点评
Training content review and
case review
回答学员问题及疑点澄清
Answer questions and
clarification
<Statistical Process Control >培训大纲(第2版)
<Statistical Process
Control >Training outline (2nd edition)
主题/目标
Theme/objective
讲 师
lecture
学 员
students
基础知识
Basic knowledge
变差及其来源
Variation and its source
什么是变差
What is variation
提问及回答老师问题
Ask and answer teacher's
questions
变差之主要来源
The main source of variation
均方根定律
Root mean square law
变差与正态分布
Variation and normal
distribution
正态分布之特点与判定方法
Characteristics and
determination methods of normal distribution
普通原因与特殊原因
Common cause and special
cause
什么是产生变差的普通原因
What are the common causes of deterioration
什么是产生变差的特殊原因
What are the specific causes of variation
普通原因与特殊原因之判定方法
Determination of common and special causes
小组练习:5M与两类原因之关联
Group exercise :5M
associated with two types of causes
确定过程控制模式
Identify process control
patterns
两类过程模式
Two types of process
patterns
传统制造模式之特点与局限
Characteristics and
limitations of traditional manufacturing models
提问及回答老师问题
Ask and answer teacher's
questions
预防为主的SPC模式
Prevention oriented SPC
model
SPC改善循环
SPC improvement cycle
4类过程的识别与转换
4 types of process
identification and transformation
SPC应用循环-AMI
SPC application cycle -AMI
小组讨论-我们的过程模式及改善方向
Group discussion - our
process model and improvement direction
过程失控判定
Process loss of control
determination
知识准备
Knowledge to prepare
基本统计概念
Basic statistical concept
提问及回答老师问题
Ask and answer teacher's
questions
正态分布与控制图
Normal distribution and
control graph
控制图:两大类与两阶段
Control diagrams: two
categories and two phases
常规控制图及其判异
Routine control chart and
its judgment
常规控制图选用
General control chart
selection
常规控制图制作与应用
General control chart making
and application
常规控制图判异法则
General control graph rule
案例研究
Case study
过程能力分析
Process capability analysis
过程能力分析之常用指标
Common indicators for
process capability analysis
CP/CPK
提问及回答老师问题
Ask and answer teacher's
questions
PP/PPK
CM/CMK
过程能力与PPM之换算
Conversion of process
capacity to PPM
过程能力与西格玛水平
Process capability and sigma
level
过程能力与PPM
Process capability and PPM
小组练习:CPK计算
Group exercise :CPK
calculation
课程小结
Curriculum summary
内容小结
Contents summary
培训内容歌诀化记忆
Training content to memorize
songs
回答学员问题及疑点澄清
Answer questions and
clarification
<Production Part Approval Process > 课程大纲(第4版)
<Production Part Approval
Process > Syllabus (4th edition)
主题/目标
Theme/objectives
讲 师
lecture
学 员
students
PPAP目的和意义
Purpose and significance of
PPAP
a)
关键定义 key definitions
提问及回答老师问题
Ask and answer teacher's
questions
b) PPAP的目的 the purpose of the PPAP
c) PPAP适用对象 PPAP applies to objects
d) PPAP流程图
The flow chart of PPAP
PPAP提交的时机及三类情况
a) 必须提交
Must submit
b) 通知顾客
Inform the customer
c) 不必自找麻烦
Don't look for trouble
小组练习
Group practice
PPAP提交等级及主要内容
PPAP submission level and
main content
PPAP提交等级确认-顾客-企业-供应商
PPAP submits level
confirmation - customer - enterprise - supplier
提问及回答老师问题
Ask and answer teacher's
questions
PPAP提交内容详解
PPAP submission details
可销售产品的设计记录
Design records of marketable
products
—专利权的零部件/详细数据
—Patented parts/details
—所有其他零部件/详细数据
—All other parts/details
工程变更文件
Engineering change document
客户工程批准(如果需要)
Customer engineering
approval (if required)
设计FMEA
Design FMEA
过程流程图
Process flow chart
过程FMEA
Process FMEA
控制计划
The control plan
测量系统分析
Measurement system analysis
全尺寸测量结果
Full size measurement
results
材料、性能试验结果
Material and performance
test results
初始过程研究
Initial process study
合格实验室文件
Qualified laboratory
documents
外观件批准报告(AAR)(如需要)
Exterior approval report
(AAR) (if required)
生产件样品
Production sample
标准样品
Standard sample
检查辅具
Check the assistive devices
符合顾客特殊要求的记录
A record of meeting special
customer requirements
零件提交保证书(PSW)
Parts submission guarantee
(PSW)
散装材料检查表
Bulk material checklist
案例研究
Case study
PPAP提交结果及处理
PPAP submission results and
processing
a)
完全批准,临时批准,拒收
full approval, provisional approval and rejection
提问及回答老师问题
Ask and answer teacher's
questions
b)
完全批准后的实施要点
implementation points upon full approval
c)
什么情况下可能会导致临时批准
under what
circumstances may provisional approval be granted
d)
临时批准的紧急应对及注意事项
Temporary approval of emergency response and precautions
e)
批准记录的保存及更新
Approve record keeping and update
课程小结:
Curriculum summary
PPAP与APQP之关联
Association of PPAP and APQP
内容小结
Contents summary
课程回顾
Curriculum review
回答学员问题及疑点澄清
Answer questions and
clarification